# About KL1 Plumber | Hong Seng Plumbing Since 2012

> KL1 Plumber is a Kuala Lumpur plumbing, roof leak and waterproofing contractor operated by Hong Seng Plumbing (SSM registered) since 2012. Licensed and insured.

URL: https://kl1plumber.com/about/

Hong Seng Plumbing, SSM registered

# About KL1 Plumber: Kuala Lumpur Plumbers Since 2012

KL1 Plumber is a locally founded plumbing specialist based in the Federal Territory of Kuala Lumpur, operating under the established Hong Seng Plumbing registry. We started as a local service provider and grew into a plumbing and structural repair firm covering the Klang Valley and beyond.

![KL1 Plumber team beside their work van outside the Pudu office](https://placehold.co/1000x700/1C2541/FFC700?text=KL1+Plumber+team+of+Malaysian+plumbers+in+navy+work+polos+standing+by+their+work+van+outside+the+Fraser+Business+Park+shop+office+in+Pudu)

14+

Years of plumbing work (since 2012)

600+

Homes and businesses served in KL and beyond

24/7

Emergency line for burst pipes and flooding

RM30\*

Check-up fee, waived when you approve the quote

SSM-Registered, Licensed & Fully Insured. \*RM30 applies to general troubleshooting; pump inspections are RM80 (not waived).

Our Story

## Bridging Plumbing and Waterproofing

Our mission is simple: transparent, professional and responsive help for homes and businesses. Over the years we noticed a gap. A plumber would fix a pipe, a roofer would patch a roof, and a waterproofer would coat a bathroom, but nobody owned the question of where the water was really coming from.

So we built a team that covers all three. Today KL1 Plumber handles general plumbing, emergency repairs, hidden leak detection, roof leak repair and structural waterproofing, plus tanks, booster pumps, water heaters and full bathroom overhauls.

We are proud of a consistent record of finding hidden structural leaks that standard plumbing companies often miss, and of pricing that people can understand before we pick up a tool.

![Plumber using a moisture meter on a damp bathroom wall](https://placehold.co/600x750/0B132B/FFC700?text=Plumber+using+a+moisture+meter+on+a+damp+bathroom+wall+in+a+Kuala+Lumpur+condo+during+a+leak+investigation) ![Workshop shelves with pipes, valves and waterproofing materials](https://placehold.co/600x750/1C2541/FFFFFF?text=Tidy+KL1+Plumber+workshop+shelves+with+PPR+pipes+valves+fittings+and+waterproofing+materials+in+Pudu+Kuala+Lumpur)

2012

KL1 Plumber starts operating in Kuala Lumpur under the Hong Seng Plumbing registry.

Growth

Services expand from general plumbing into leak detection, roof leak repair and waterproofing.

600+

More than 600 residential and commercial customers served across the Klang Valley.

Today

Dedicated teams in Johor Bahru and Penang, with coverage in Melaka, Ipoh and Seremban.

Our People

## Meet Our Team

KL1 Plumber runs on a General Manager and Master Plumber structure. These are two of the people leading our field work.

![Ahmad Faizal Rahman, Master Plumber & Operations Lead](https://placehold.co/400x400/0B132B/FFC700?text=Candid+photo+of+a+Malaysian+master+plumber+in+his+forties+wearing+a+navy+work+polo+kneeling+beside+a+booster+pump+holding+a+pressure+gauge)

### Ahmad Faizal Rahman

Master Plumber & Operations Lead

12+ years experience

Ahmad Faizal leads KL1 Plumber's field team from the Fraser Business Park base in Kuala Lumpur, covering emergency repairs, hidden leak detection and pump systems across the Klang Valley. With the company since its early years, Ahmad focuses on finding the real cause of a problem before anything is replaced.

Licensed Professional Plumber (Malaysia)Hong Seng Plumbing (SSM-registered) field operations leadLeak detection and booster pump diagnostics specialist

![Tan Kok Wai, Roof Leak & Waterproofing Specialist](https://placehold.co/400x400/1C2541/FFFFFF?text=Candid+photo+of+a+Malaysian+Chinese+waterproofing+technician+in+his+late+thirties+applying+grey+liquid+waterproofing+on+a+condo+balcony+floor)

### Tan Kok Wai

Roof Leak & Waterproofing Specialist

10+ years experience

Tan Kok Wai heads KL1 Plumber's roof leak repair and waterproofing works in Kuala Lumpur and Selangor, from valley gutters on landed homes to bathroom and balcony waterproofing in condos. The focus is always on tracing where water actually enters before choosing a method.

Waterproofing systems applicator (membrane, liquid PU, PU injection)Roof leak repair and flashing specialistWorking at height safety trained

Our Standards

## How We Work

The standards every KL1 Plumber job follows, from a dripping tap to a full re-waterproofing.

### Diagnose before we replace

We find out why something failed before suggesting new parts. It saves you money and fixes the real problem.

### Price before work

RM30 check-up, waived on approval. A written quote before any repair. RM80 for pump inspections. No surprises.

### Explain it plainly

Customers often tell us they finally understood what was wrong. We talk you through it without jargon.

### Fix the source

Plumbing, roof leaks and waterproofing in one team means the stain on your ceiling gets traced to its real cause.

### Accountable and insured

Registered with SSM as Hong Seng Plumbing, licensed professional plumbers, and fully insured for liability.

### Respect your home

Floors protected, small openings instead of big ones, and a clean site when we leave.

Visit or Call

## Where to Find Us

-   38-1, Jalan Metro Pudu 2, Fraser Business Park, Off Jalan Yew, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
-   +6010-526 0000
    
    [tel:+60105260000 →](tel:+60105260000)
    
     / 
    
    +6016-299 2233
    
    [tel:+60162992233 →](tel:+60162992233)
    
-   hello@kl1plumber.com
    
    [mailto:hello@kl1plumber.com →](mailto:hello@kl1plumber.com)
    
-   Open 24 hours, 7 days a week (emergency dispatch)

Contact us

[/contact/ →](/contact/)

Customer Reviews

## What Customers Say About Working With Us

Real reviews left on our Google Business Profile by homeowners and tenants we have helped.

> "I called KL1 Plumber for an urgent pipe leak, and they responded immediately. Excellent service and very professional!"

PN Prasad Noel Google review

> "The team did a thorough job unclogging my drainage system. Highly skilled professionals!"

NN Nanthini Nanthini Google review

> "KL1 Plumber is reliable and affordable. Their expertise in plumbing is unmatched in KL"

WJ WEI JUNNN TAN Google review

> "Friendly and professional plumbers in KL. They made the repair process so smooth!!"

FE Felicia E. X. O Google review

> "Amazing service and incredible professionalism. The staff was friendly, helpful, and always available to answer my questions. Every step was handled efficiently and with great care. The quality of work was exceptional and worth every penny."

MB Michael Brown Google review

> "Recommended for you instant needs unclogging your sink or whatever plumbing needs. I didn't realize how important it was to have saved numbers of plumbers on my phone. You'll never know when you'll need it, and this is a good find here in KL."

MA Muaaid Ashraf Google review

Read all reviews on Google

[https://www.google.com/maps/place/?q=place_id:ChIJSZIrXMw3zDERU60BAx3cRes →](https://www.google.com/maps/place/?q=place_id:ChIJSZIrXMw3zDERU60BAx3cRes)

![](https://placehold.co/1920x700/0B132B/FFC700?text=Malaysian+plumber+packing+tools+into+a+work+van+outside+a+Kuala+Lumpur+terrace+house+at+dusk+ready+for+an+emergency+call)

24/7 emergency response

## Need a Reliable Plumber Right Now?

Call or WhatsApp our 24/7 line. We diagnose first, quote in writing, and waive the RM30 check-up fee when you go ahead.

WhatsApp for a Fast Quote

[https://wa.me/60105260000?text=Hi%20KL1%20Plumber%2C%20I%20need%20a%20quote →](https://wa.me/60105260000?text=Hi%20KL1%20Plumber%2C%20I%20need%20a%20quote)

 

Call +6010-526 0000

[tel:+60105260000 →](tel:+60105260000)

-   SSM registered, licensed and insured
-   Written quote before work starts
-   Second line: +6016-299 2233